Cat® brand tool bags and backpacks are backed by a 100% satisfaction guarantee to the original retail purchaser and are guaranteed to be free from defects in materials and workmanship to the original purchaser and when used for the purpose intended, under normal conditions, or for the maximum period allowed by the laws of your jurisdiction, if less.
Tool bags and backpacks covered under our warranty will be repaired or replaced at our discretion, free of charge. In the event that the style being returned is no longer available for exchange, a product of equal value may be substituted.
Exclusions for Coverage
Excluded from coverage under this warranty are the following:
- Damage resulting from abuse or misuse
- Damage resulting from extended wear and tear
- Damage resulting from tampering or customer modification
- Damage resulting from exposure to a caustic substance